Our Privacy Policy

Last updated: 08/06/2025

1. Introduction

Du IT Studio is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Privacy and Personal Information Protection Act 1998 (NSW). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information, including but not limited to:

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Personal Data: Name, email address, contact details.
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Usage Data: Information on how our services are accessed and used, including IP addresses and browser details.
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Location Data: Approximate geographical location derived from IP addresses or GPS data.
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Device Information: Type of device, operating system, and unique device identifiers.
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Cookies and Tracking Technologies: To enhance user experience and gather analytics data.
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Third-Party Data: Information received from integrated third-party services (e.g., analytics tools, social media platforms).

3. Use of Your Information

We may use the collected information for the following purposes:

- To provide, maintain, and improve our services.
- To communicate with you regarding updates or support.
- To personalize your experience and analyze usage patterns.
- To ensure the security of our platform.
- To comply with legal obligations or resolve disputes.
- To perform data analysis and market research.
- To support marketing initiatives with your consent.

4. Disclosure of Your Information

We do not sell your personal information to third parties. However, we may share information in the following situations:

- With Service Providers: To facilitate our services (e.g., hosting, analytics, payment processing).
- For Legal Compliance: If required by law or to respond to legal requests.
- With Your Consent: When you explicitly agree to share your information.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
- With Integrated Third-Party Services: When you use features integrated with third-party tools, such as social media sharing or analytics.

5. Data Security, Retention, and Breach Notification

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security protocols include encryption, regular security assessments, and access control measures.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. Once the information is no longer needed, we ensure its secure deletion or anonymization.

In the unlikely event of a data breach that may pose a risk to your rights and freedoms, we will promptly notify affected individuals and relevant authorities as required by law.

6. International Data Transfers

If your data is transferred to and stored in a country outside of Australia, we take steps to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection laws. International data transfers will be conducted with your consent or as required to fulfill contractual obligations.

7. User Rights

You have the right to:
- Access, update, or delete your personal information.
- Object to or restrict the processing of your data.
- Withdraw consent where previously given.
- Request a copy of your data in a commonly used format.
- Lodge a complaint with a relevant data protection authority.
- Be informed about international data transfers and how your data is protected.

How to Exercise Your Rights:
To exercise any of your rights, please contact us at info@du-it-studio.com.au. We will respond to your request within 30 days. If your request is complex or involves substantial data, we may extend the response time by an additional 30 days and will inform you accordingly. You have the right to:Access, update, or delete your personal information.

8. Third-Party Services and Integrations

Our website may include links or integrations with third-party services. While we take reasonable steps to review these providers, we are not responsible for their data practices. If a data breach occurs due to a third-party service, we will assist in addressing the issue but do not assume liability. We encourage you to review the privacy policies of any third-party services you access through our platform.

9. Protection of Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor without verifiable parental consent, we will take steps to delete the information.

10. Changes to This Policy

We may update this policy from time to time. Any significant changes will be communicated to you through our website or via email notifications. We encourage you to review the policy periodically.

11. Contact Us

For privacy-related inquiries, contact us at info@du-it-studio.com.au